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& HAIR CARE TIPS
FAQ
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How Much Hair do I Need?We suggest: 14-16" - at least 2 bundles. 18-24" - at least 3 bundles. 26-30" - at least 4 bundles. 30"+ - at least 5 bundles.
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How Long does the Hair Last?Treat your extensions as if they were your own hair and take care of it, follow our hair care tips, and your installs and extensions will last longer. It is 100% Raw Human Hair. Depending on maintenance routine, your extensions can last for years and lace for multiple installs. You should have your lace reinstalled after 3-5 weeks.
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Returns & RefundsDue to the nature and health stature of our products, we only accepts exchanges when packages are unopened and seals unbroken. Only Exchanges, NO Returns. Once orders have been placed, there are no cancellations, modifications, adjustments, or changes to orders.
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Shipping & ProcessingProcessing for bundles, accessories, and all wigs under 28" typically takes no longer than 1-2 business days. Processing for wigs over 28" could take up to 3 business days. Standard Shipping typically takes no longer than 3-7 business days FAST! Express Shipping typically takes no longer than 3-5 business days
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Curbside PickupOnly available for products that are currently on hand. Curbside pickup will be in the Bridgeton, MO area. Once you place your order, processing for pickup typically takes no longer than 1-3 days. You will receive a "Ready for Pickup" email and/or text once your order is available for pickup. Select the “Curbside Pickup” option at check out, follow those instructions, and then further details will be forwarded to you via email.
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Morning & Night RoutineNight: Protect your lace with a melt or wig band. Wrap it tightly, not too tight around your hairline where your lace lays. To preserve curls you can use heatless flexi rods or curlers; wrap your hair if it is straight; braid or twist your wavy or curly extensions, and secure with a satin bonnet. Avoid at all costs sleeping on your lace and extensions without protection to preserve your install. Morning: We advise that you comb your hair every morning. Gently brush your hair starting from the ends towards the root. Starting from the ends keeps the pulling pressure from the weft area and is a good way to maintain the longevity of the extensions. Seriously try not to pull at your lace in the process by anchoring at the base/root of your extensions while you brush. Limit the amount of heat you use daily.
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What Type of Hair Care Products Should I Use?You should treat your extensions as if they were your own hair. Use a quality shampoo that's not overly drying and especially condition. Try using a deep conditioner on your virgin hair once per week, and be sure to avoid using excessive oils or heavy styling products. Conditioning your extensions is imperative in order to keep them soft, like new, and manageable.
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Can I Color This Hair?Yes, this is 100% Raw Hair so it hasn't been processed and can take color. Keep in mind, once Raw Virgin Hair has been treated in any way it will be more fragile, and so we recommend that you consult with a professional stylist.
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